World Class Commissioning could save PCTs £3bn over 5 years

medium_WCC_cycle.pngWith savings like these, NHS could become a net contributor to the Treasury! £50,000 per QALY (Quality Adjusted Life Year - the value assigned by statisticians that an individual puts on being healthy for a year) is a reasonable figure, but lets not get mixed up - nobody gets £50,000 in their hand, least of all government (who may have to pay for statins or insulin during that extra year of life). It's a common misconception that "savings" achieved by transforming healthcare or social care can be counted by adding up the pounds. For example, if an IT project saves 3 minutes per patient search, then how much does it save over a month? Well lets assume that the GP surgery does 100 such searches per day, sothat's 300 minutes. And of course all of the savings can be turned into money, at £10 per hour that's £50 per day. Who gets the savings? Certainly not NHS - as I said, faced with spending 5 hours per day on searches that aren't essential and are only ever used for some admin, most GP surgeries would just not do them. QALYs are very important to NICE (National Institute for Health and Clinical Excellence) for determining whether a particular treatment represents value for money - if a course of medication extends life by 6 months, then it represents value for money if it costs less than £25,000 (6 months * the value of a QALY), and not value for money if it is more expensive. But you or I can't bank the money. If I were on death's door I would be prepared to spend everything I have for a little extra time, and that might be £50,000 or more, or it might be a lot less.

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PwC Report on the Current State of Project Management

PwC Project Management ReportPwC found that successful companies are getting more mature in their project management ability.  This raises the game – successful companies have lower costs from fewer failed projects, and less successful companies have to work harder to catch up.  There are some important lessons to take this report for everyone – Read more…

Joy instead of tedium

The Office

Every office has them - the tasks that have to be done that nobody likes doing.  Whether it's the audit, the wages, standard letters, whatever it is - someone has to do it and it feels like a waste of time and money.

Why should you care?

So you employ somebody, so why do you care about how tedious the task is? Well they are costing money, to do something that could be done far more effectively.

Learning from the Past

Evidence for service improvement

Many public service changes have little basis in evidence. Their success (or otherwise) does not appear to depend on how 'good' the policy itself is, but rather on how it has been implemented. This relies on staff attitudes and relationships. My research falls into a number of broad categories: finding out what is currently happening; what people think about it; and what people think it will mean.

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Consumer Price Index (CPI) Calculator for SROI

CPI components

When calculating a Social Return on Investment (SROI) evaluation or SROI forecast , sometimes you have to rely on published figures from reports.  But if these are from a few years ago, then they probably need adjusting for inflation.

There are calculators on the web to do this for you, but I found them cumbersome and it was difficult to keep a record of what calculator I'd used, and how, for which value - auditability and transparency is vital for SROI.  So here's a spreadsheet to do this properly!

Leadership and Margaret Thatcher

Margaret Thatcher - a greta leader?

Leadership is one of those characteristics that most people recognise, some people claim, and nobody manages to explain.

We can identify the great leaders from the past and present, and talk about their characteristics, but it is too easy to overlook the hundreds of thousands of people who claimed to be leaders or tried to be leaders, and who shared these characteristics.  We need to identify what the great leaders have that the failures or mediocre leaders don’t have, or we will be no nearer to identifying the characteristics of leadership.