Winter Olympics - Downhill Skiing is like Management Consultancy

One chance, 100 seconds in 4 yearsYou only have one chance to make a first impression. 
In fact, you only have one chance each time, to make a first impression that sets the scene for that day, that job, that opportunity.
Downhill skiiers get one chance to put in a really good time - this contrasts with some Olympic sports where the competitor re-runs the same activity and the judges take "best of 2" or "best of 3".  This means you can afford to make a mistake (but the competition's still intense - everyone else has the same rules!).  Even in one-on-one competition such as Judo, each competitor gets a second chance to redeem themselves from an earlier mistake.  It becomes a game of "who makes the least mistakes wins".
But in Management Consultancy, you often don't get that lattitude.  One mistake, one slip of concentration, and you are damned. 
Of course you can approach other clients, start other jobs, but can you really afford to lose out?
Athletes train for years to prepare for the Olympics, putting in thousands of hours of intense practice for their 100 seconds of glory.  Athletes train just to attend, knowing that others will almost certainly walk away with the medals.  But it's worth it.
It does take effort, keeping up with the latest developments, focussing our solutions on the needs of our clients rather than on an approach that "should work in theory".  We put the effort in, and I believe the results speak for themselves.

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Recent Additions and Updates

A moral dimension to consulting

Moral dilemmaIt's easy to assume that all of our decisions are purely rational, but they rarely if ever are rational.  And they always have consequences for others, usually consequences that we think we could not have predicted.

But consultants are not here to make decisions, only to provide information and advice.  Does this somehow absolve us from a moral responsibility?

 

The Ten Commandments in Professional Services (6-10)

Interpreting God's Commandments

I've written previously about applying the first five commandments to Professional Services.  Here I show how Do Not Murder, Do Not Steal and so on are just as relevant commandments in the nuance and subtlety of modern life as they ever were.

Read on - and there's an invitation to comment!

The 10 Commandments in Professional Services (1-5)

Keywords:

Two greatest commandsThe Ten Commandments apply just as firmly in each aspect of our daily life as they apply to the whole of our lives.  I'm a management consultant, and on this page I explain how the first five of the Ten Commandments apply to management consulting and professional services.

Getting GPs involved in Clinical Commissioning Groups (CCG)

Life in the YearsMost healthcare providers, in UK the same as everywhere else, get paid for each activity they do.  If someone needs care, they get paid.  If someone is well, they don’t.  So there isn’t much incentive (for the healthcare provider) to keep people well, even though it is much better for the person, much better for the nation, and much lower cost.  Minney.org Ltd is working with one CCG to generate enthusiasm and involvement, and the results are fairly successful….

Clinical Commissioning Groups and the NHS

Commissioning Innovation

As we race forwards into clinical commissioning, there are lessons to be learnt from other people.  The latest book “The Innovator’s Prescription: A Disruptive Solution for Health Care” by Christensen, Grossman and Hwang points to some things we need to take account of. It makes good reading . . .