employee engagement

Is the NHS Cost-effective?

Commonwealth Fund chart

What is the best way to know if NHS is effective and efficient?  And in particular, how do we know what reforms are needed and how we should bring them about?

I've pulled out a number of reports which compare NHS historically, and with other countries, to decide if it is effective and if not, what we need to do about it

BOOK: Employees First, Customers Second by Vineet Nayar

Vineet Nayar: Employees First, Customers SecondA fascinating case study of success in some of the most challenging times in the last 200 years, the author Vineet Nayar describes his journey turning HCL Technologies from a company being left behind to a world leader.

There is so much to learn from this case study, and so much to apply to many other business situations too.

What sort of Project Manager are you? Lessons from 1066

Detailed stitch workHow is a project like a war?  Well, there's the politics, of course.  and the unexpected, and the different characters who plan / command / just do it / run away.  There's the rich embroidery of different parts of the project coming together to produce something beautiful.

I went to an Association of Project Managers' meeting by the North East branch, where one of my favourite speakers Stephen Carver (of Cranfield University) used the Battle of Hastings to illustrate.  Read more . . .

From the Bottom Up - Employees leading change

Employee EngagementThe relationship between employer and employee is at its most strained at the moment, as employers face difficult financial times and look to cut costs.  But now is the time that you most need input from your employees.

Quality is the new buzzword

medium_QualityMark.jpgQuality is the new buzzword (HSJ 25 June 2009). I return to my original thesis, that all care is delivered by people and therefore innovation, and quality, is predicated on the motivation of staff, volunteers and carers.

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The 10 Commandments in Professional Services (1-5)

Keywords:

Two greatest commandsThe Ten Commandments apply just as firmly in each aspect of our daily life as they apply to the whole of our lives.  I'm a management consultant, and on this page I explain how the first five of the Ten Commandments apply to management consulting and professional services.

Getting GPs involved in Clinical Commissioning Groups (CCG)

Life in the YearsMost healthcare providers, in UK the same as everywhere else, get paid for each activity they do.  If someone needs care, they get paid.  If someone is well, they don’t.  So there isn’t much incentive (for the healthcare provider) to keep people well, even though it is much better for the person, much better for the nation, and much lower cost.  Minney.org Ltd is working with one CCG to generate enthusiasm and involvement, and the results are fairly successful….

Clinical Commissioning Groups and the NHS

Commissioning Innovation

As we race forwards into clinical commissioning, there are lessons to be learnt from other people.  The latest book “The Innovator’s Prescription: A Disruptive Solution for Health Care” by Christensen, Grossman and Hwang points to some things we need to take account of. It makes good reading . . .

Getting GPs involved in GP Commissioning

Clinical Commissioning Groups (CCG)GPs know the most about the patients registered with them, and have the biggest incentives to innovate and to commission better services. So why aren't they embracing Clinical Commissioning and using it to improve healthcare right across the country?

It could be any of a number of reasons, and we believe it's about understanding.  What's more, with our experience of doing exactly this (supporting GPs to get engaged), we can demonstrate how we've made a difference, and how it could work for other CCGs.

The Politics of CCGs

Clinical Commissioning

Clinical Commissioning Groups (CCG), the organisations that will commission  healthcare for nearly 60million people across England at a value of around £70billion, are beginning to take shape.

They come in essentially three types, and if you want to supply healthcare to these CCGs, even if you are an established provider of healthcare, you need to understand what you are dealing with

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