front-line staff engagement

Gaining front-line and clinical engagement for change

Submitted by Hugo_Minney on Mon, 01/19/2009 - 21:40

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How do you make change happen? If the staff don't feel engaged, very often they are the stumbling block. On the other hand with the staff engaged projects race forwards under their own momentum. Read more about techniques and workshops here . . .

Life Purpose

Submitted by Hugo_Minney on Sun, 04/18/2010 - 21:11

Heart & SoulMy life purpose is to inspire people to take life with both hands - to bring their heart and soul to their employment and put their enthusiasm into their work and professional life as well as their personal life.

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What sort of person are you?

Submitted by Hugo_Minney on Sun, 04/12/2009 - 17:00

By now, just about everyone has a Myers-Briggs profile, and probably a whole lot of other profiles too. We've learnt that not only are other people different but that other people's styles can complement our own - round out the square bits in our own personality giving the team a smoother ride.
But how does this affect how we communicate with people (and I'm thinking particularly about the difficult interface between front-line care professionals and managers/ strategists/ budget holders)?
Sould you like a sure-fire way of both understanding, and being understood, by "the other side"?

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Clinical Quality vs. Profit

Submitted by Hugo_Minney on Sat, 04/04/2009 - 17:00

They say another key difference between clinicians and managers is that managers are only interested in what will make money, whereas clinicians are only interested in delivering the highest quality. I don't know if you've studied Lean methodology in any detail? It's a series of techniques for improving the delivery of services and products, and NHS Institute for Innovation and Improvement has released a number of guides of its Productive series, Productive Ward, etc. This is about getting people to question the way we do things round here, to see if there's a better way.

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The 10 Commandments in Professional Services (1-5)

Submitted by Hugo_Minney on Thu, 02/02/2012 - 21:56

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Two greatest commandsThe Ten Commandments apply just as firmly in each aspect of our daily life as they apply to the whole of our lives.  I'm a management consultant, and on this page I explain how the first five of the Ten Commandments apply to management consulting and professional services.

Getting GPs involved in Clinical Commissioning Groups (CCG)

Submitted by Hugo_Minney on Sun, 01/29/2012 - 23:26

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Life in the YearsMost healthcare providers, in UK the same as everywhere else, get paid for each activity they do.  If someone needs care, they get paid.  If someone is well, they don’t.  So there isn’t much incentive (for the healthcare provider) to keep people well, even though it is much better for the person, much better for the nation, and much lower cost.  Minney.org Ltd is working with one CCG to generate enthusiasm and involvement, and the results are fairly successful….

Clinical Commissioning Groups and the NHS

Submitted by Hugo_Minney on Sun, 01/22/2012 - 16:34

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Commissioning Innovation

As we race forwards into clinical commissioning, there are lessons to be learnt from other people.  The latest book “The Innovator’s Prescription: A Disruptive Solution for Health Care” by Christensen, Grossman and Hwang points to some things we need to take account of. It makes good reading . . .

Getting GPs involved in GP Commissioning

Submitted by Hugo_Minney on Mon, 01/09/2012 - 23:07

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Clinical Commissioning Groups (CCG)GPs know the most about the patients registered with them, and have the biggest incentives to innovate and to commission better services. So why aren't they embracing Clinical Commissioning and using it to improve healthcare right across the country?

It could be any of a number of reasons, and we believe it's about understanding.  What's more, with our experience of doing exactly this (supporting GPs to get engaged), we can demonstrate how we've made a difference, and how it could work for other CCGs.

The Politics of CCGs

Submitted by Hugo_Minney on Tue, 01/03/2012 - 11:43

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Clinical Commissioning

Clinical Commissioning Groups (CCG), the organisations that will commission  healthcare for nearly 60million people across England at a value of around £70billion, are beginning to take shape.

They come in essentially three types, and if you want to supply healthcare to these CCGs, even if you are an established provider of healthcare, you need to understand what you are dealing with

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