The Social Return Company - trading name for Minney.org Ltd

Our mission in life is to inspire people to enjoy and to be enthusiastic about the work they do.

We do this by using the tools of benefits management - measuring and reporting to show what is effective and what isn’t, so people at the front line can make the right decisions about how to be most effective in their day to day work. It’s applicable in industry and manufacturing, in professional services, and it is especially applicable in the vocation services such as health and social care.as it is in healthcare. Do your staff want to be able to tell their children and grandchildren "I did a good job this week"!

Make your team happy - get them engaged

  • Community & Voluntary Sector (CVS) and Charities - knowing what you are achieving each day/ week/ month/ quarter/ year means being aligned to your charitable aims.  Everyone's clear what the organisation is doing, and everyone knows how their contribution makes a difference.  Not only do you get real focus and real productivity, but you get real commitment and energy too.  Many charities use this for PR, marketing, applying for grants and bidding for contracts to provide services, and reporting.  Our lead consultant is an accredited SROI practitioner.  
  • Public Sector bodies (Social Care, Health, Local Authority, National Government, policy and arms-length bodies) - some people claim that public sector organisations are unfocussed and unproductive.  With inspirational (and common sense) measurement in place, you will not only have the public behind you and the evidence in front of you, but staff will know what makes a difference, and will naturally want to do more of it.
  • Commissioning organisations may want to run Value for Money evaluations on the services they commission, to understand which contribute the most to the portfolio of services and what should go into the basket, in what quantities.  Our Value for Money evaluations include social
  • and for-profit - most organisations want to make a real contribution to our community, and the staff certainly do.  One organisation reported Sickness/ Absence reductions from 5.5% to 4.5% - a small change but with a big impact on the bottom line.  And tools such as SROI and Social Audit are just as relevant in the for-profit world, where we need to deliver a life cycle of productivity and effective working, not just today's product or tomorrow's service.

What would help you most?

Take time to look around. We’d love your feedback on the site, the service delivered, and what you want next.

To get you started, I've put our most recent pages below.

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Recent Additions and Updates

Old time farming - a moral tale

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A moral tale of industrialised farming.  Just like the Archers BBC Radio 4 long-running serial, the farmer industrialises, and then realises the error of his ways.

Charming animation shown as an ad during the Grammy Awards on Monday

A moral dimension to consulting

Moral dilemmaIt's easy to assume that all of our decisions are purely rational, but they rarely if ever are rational.  And they always have consequences for others, usually consequences that we think we could not have predicted.

But consultants are not here to make decisions, only to provide information and advice.  Does this somehow absolve us from a moral responsibility?

 

The Ten Commandments in Professional Services (6-10)

Interpreting God's Commandments

I've written previously about applying the first five commandments to Professional Services.  Here I show how Do Not Murder, Do Not Steal and so on are just as relevant commandments in the nuance and subtlety of modern life as they ever were.

Read on - and there's an invitation to comment!

The 10 Commandments in Professional Services (1-5)

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Two greatest commandsThe Ten Commandments apply just as firmly in each aspect of our daily life as they apply to the whole of our lives.  I'm a management consultant, and on this page I explain how the first five of the Ten Commandments apply to management consulting and professional services.

Getting GPs involved in Clinical Commissioning Groups (CCG)

Life in the YearsMost healthcare providers, in UK the same as everywhere else, get paid for each activity they do.  If someone needs care, they get paid.  If someone is well, they don’t.  So there isn’t much incentive (for the healthcare provider) to keep people well, even though it is much better for the person, much better for the nation, and much lower cost.  Minney.org Ltd is working with one CCG to generate enthusiasm and involvement, and the results are fairly successful….