Submitted by Hugo_Minney on Mon, 12/26/2011 - 23:27
Since 2005, Minney.org Ltd now trading as The Social Return Company has helped care organisations to demonstrate value for money. This book organises the case studies and the work we've done. Read on . . .
Submitted by Hugo_Minney on Tue, 11/29/2011 - 12:19
Quality Checkers reviews the user experience of people who receive support or assistance in their daily life. But how valuable is this?
The Social Return Company's lead consultant Hugo Minney did a full audit. It turns out that there are some very definite things that change when you audit user experience, and some of these represent savings of tens or hundreds of thousands of pounts.
These are real savings - money that can be taken out of the system and used elsewhere. So it is well worth exploring
Submitted by Hugo_Minney on Thu, 09/18/2008 - 21:14
Review of a diabetes Locally Enhanced Service which identified the cost-benefit of the LES and worked with GPs to improve this.