Skills for Health

Pathology Profiling Project - best staff for the role

The differences between practice for the same task performed in different hospital trusts is striking. Healthcare scientists decided to examine this issue in more detail, and my part was to use competences to determine what were the minimum competences required to perform a particular step on a science pathway (in this case, Pathology Laboratories), the minimum level of scientist with these competences, and compare this with actual staff performing the task in different Trusts.

Baseline Report on New Ways of Working, Warehouse of Roles and Transferable roles

Before planning new projects, the National Governance Group needed to know what was currently happening. Reconfiguration in NHS meant that a lot of corporate memory had moved on or left, but I managed to identify 700+ projects and interview 41 stakeholders to identify both the current state of New Ways of Working and the support which would offer most value.
The baseline report and its conclusions were accepted and the examples, new and existing roles and workforce innovation tools are now being collated for sharing.

Project management: New Ways of Working National Governance Group

This group has representatives from SHAs and national agencies and is set up to identify the issues relating to the introduction of new, enhanced and extended roles in healthcare and in particular those issues which need national support. Within this role I prepared the Baseline Report (below) and begun work developing the communications strategy ,which includes designing a web site to share information, interviewing potential users about their needs and preferred mode of communication, and reviewing the styles of similar web sites.

SfH "Baseline Report for the National Governance Group for New Ways of Working" - (Sep 2007)

Skills for Health's New Ways of Working governance group commissioned this report and the enclosed appendices to understand what service improvement is going on at the moment (2007).

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Recent Additions and Updates

PwC Report on the Current State of Project Management

PwC Project Management ReportPwC found that successful companies are getting more mature in their project management ability.  This raises the game – successful companies have lower costs from fewer failed projects, and less successful companies have to work harder to catch up.  There are some important lessons to take this report for everyone – Read more…

Joy instead of tedium

The Office

Every office has them - the tasks that have to be done that nobody likes doing.  Whether it's the audit, the wages, standard letters, whatever it is - someone has to do it and it feels like a waste of time and money.

Why should you care?

So you employ somebody, so why do you care about how tedious the task is? Well they are costing money, to do something that could be done far more effectively.

Learning from the Past

Evidence for service improvement

Many public service changes have little basis in evidence. Their success (or otherwise) does not appear to depend on how 'good' the policy itself is, but rather on how it has been implemented. This relies on staff attitudes and relationships. My research falls into a number of broad categories: finding out what is currently happening; what people think about it; and what people think it will mean.

Taxonomy upgrade extras:

Consumer Price Index (CPI) Calculator for SROI

CPI components

When calculating a Social Return on Investment (SROI) evaluation or SROI forecast , sometimes you have to rely on published figures from reports.  But if these are from a few years ago, then they probably need adjusting for inflation.

There are calculators on the web to do this for you, but I found them cumbersome and it was difficult to keep a record of what calculator I'd used, and how, for which value - auditability and transparency is vital for SROI.  So here's a spreadsheet to do this properly!

Leadership and Margaret Thatcher

Margaret Thatcher - a greta leader?

Leadership is one of those characteristics that most people recognise, some people claim, and nobody manages to explain.

We can identify the great leaders from the past and present, and talk about their characteristics, but it is too easy to overlook the hundreds of thousands of people who claimed to be leaders or tried to be leaders, and who shared these characteristics.  We need to identify what the great leaders have that the failures or mediocre leaders don’t have, or we will be no nearer to identifying the characteristics of leadership.

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