employee engagement

Is the NHS Cost-effective?

Commonwealth Fund chart

What is the best way to know if NHS is effective and efficient?  And in particular, how do we know what reforms are needed and how we should bring them about?

I've pulled out a number of reports which compare NHS historically, and with other countries, to decide if it is effective and if not, what we need to do about it

BOOK: Employees First, Customers Second by Vineet Nayar

Vineet Nayar: Employees First, Customers SecondA fascinating case study of success in some of the most challenging times in the last 200 years, the author Vineet Nayar describes his journey turning HCL Technologies from a company being left behind to a world leader.

There is so much to learn from this case study, and so much to apply to many other business situations too.

What sort of Project Manager are you? Lessons from 1066

Detailed stitch workHow is a project like a war?  Well, there's the politics, of course.  and the unexpected, and the different characters who plan / command / just do it / run away.  There's the rich embroidery of different parts of the project coming together to produce something beautiful.

I went to an Association of Project Managers' meeting by the North East branch, where one of my favourite speakers Stephen Carver (of Cranfield University) used the Battle of Hastings to illustrate.  Read more . . .

From the Bottom Up - Employees leading change

Employee EngagementThe relationship between employer and employee is at its most strained at the moment, as employers face difficult financial times and look to cut costs.  But now is the time that you most need input from your employees.

Quality is the new buzzword

medium_QualityMark.jpgQuality is the new buzzword (HSJ 25 June 2009). I return to my original thesis, that all care is delivered by people and therefore innovation, and quality, is predicated on the motivation of staff, volunteers and carers.

Comments

Recent Additions and Updates

Old time farming - a moral tale

Keywords:

A moral tale of industrialised farming.  Just like the Archers BBC Radio 4 long-running serial, the farmer industrialises, and then realises the error of his ways.

Charming animation shown as an ad during the Grammy Awards on Monday

A moral dimension to consulting

Moral dilemmaIt's easy to assume that all of our decisions are purely rational, but they rarely if ever are rational.  And they always have consequences for others, usually consequences that we think we could not have predicted.

But consultants are not here to make decisions, only to provide information and advice.  Does this somehow absolve us from a moral responsibility?

 

The Ten Commandments in Professional Services (6-10)

Interpreting God's Commandments

I've written previously about applying the first five commandments to Professional Services.  Here I show how Do Not Murder, Do Not Steal and so on are just as relevant commandments in the nuance and subtlety of modern life as they ever were.

Read on - and there's an invitation to comment!

The 10 Commandments in Professional Services (1-5)

Keywords:

Two greatest commandsThe Ten Commandments apply just as firmly in each aspect of our daily life as they apply to the whole of our lives.  I'm a management consultant, and on this page I explain how the first five of the Ten Commandments apply to management consulting and professional services.

Getting GPs involved in Clinical Commissioning Groups (CCG)

Life in the YearsMost healthcare providers, in UK the same as everywhere else, get paid for each activity they do.  If someone needs care, they get paid.  If someone is well, they don’t.  So there isn’t much incentive (for the healthcare provider) to keep people well, even though it is much better for the person, much better for the nation, and much lower cost.  Minney.org Ltd is working with one CCG to generate enthusiasm and involvement, and the results are fairly successful….

Subscribe to RSS - employee engagement