Benefits Realisation

BOOK: Ward & Daniel "Benefits Management: Delivering Value from IS & IT Investments"

The problem with the IS/IT investment is that people often don’t think about the benefits - "of course we need it". Ward and Daniel illustrate this from a survey reported in 2003 (Lambert and Edwards – also at Cranfield University) as follows:

·        55% of respondents think that an appraisal of the IS investment is important

·        Only 22% have a process to perform this appraisal

·        Only 10% consider the implications of business change from their IS investment

What is Social Return on Investment (SROI)?

Partners in the development of SROIWhen planning a new project, or evaluating whether an existing service has been successful, financial success is often the only thing that gets counted.  

Benefits Realisation method for Infrastructure - Univ of Salford

HaCIRIC logo - Univ of SalfordDuring the last government and the Thatcher one that preceded it, government did its best to take as much government spend off balance sheet (ie so it wouldn't show) through a series of Private Finance Initiative (PFI) and Public Private Partnership (PPP) deals.  Yes we know that we, and our children, and our children's children will be paying the bills for decades.

Realising Benefits from Projects and Programmes (or not)

Steve Jenner
Always a delight to hear Steve Jenner (CIO for the Criminal Justice Department, and advisor to the Cabinet Office of UK Government) speak, but I've heard him a number of times and I was afraid there would be nothing new. I was surprised and pleased!
Nobody actually realises benefits

More for your money? Private healthcare vs Publicly funded

Life expectancy vs %GDP health spend
Which is better - private funding or public? Which gives a better outcome for the individual (* clinical outcome, * user experience, * cost-effective, * sustainable) and is there a clear picture?
One way to examine this question is to look at different countries in the world and see what works for them.  I tackle this in the latest blog on Technorati.

Earned Value Management and RoI - what it means to you

 

Equation for whole project Earned Value
Earned Value Management is not a new concept -- it's been around, but often not properly implemented, since the 1950s.
But what actually is it?
Earned Value Management (EVM) is a combination of continually realising benefits and performance managing a project.

The resources to improve health

In the run-up to the general election, all the political parties trying to win your vote using the NHS card. They make all these wild promises, but what is going on behind the scenes? Labour -- Gordon Brown's health team is promising something for everyone:  the public can have whatever they want

Measuring things - using statistics and analysing data

In order to make sense of your data you are going to need some basic statistics. We explore both what statistics mean, and how you can use them, here. We also include a Microsoft Excel template for getting some simple statistics which will help

A practical Benefits Tracking Process - realising benefits

Benefits Tracking kick-starts the process of realising benefits, through encouraging real measurement and evidence

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Recent Additions and Updates

Old time farming - a moral tale

Keywords:

A moral tale of industrialised farming.  Just like the Archers BBC Radio 4 long-running serial, the farmer industrialises, and then realises the error of his ways.

Charming animation shown as an ad during the Grammy Awards on Monday

A moral dimension to consulting

Moral dilemmaIt's easy to assume that all of our decisions are purely rational, but they rarely if ever are rational.  And they always have consequences for others, usually consequences that we think we could not have predicted.

But consultants are not here to make decisions, only to provide information and advice.  Does this somehow absolve us from a moral responsibility?

 

The Ten Commandments in Professional Services (6-10)

Interpreting God's Commandments

I've written previously about applying the first five commandments to Professional Services.  Here I show how Do Not Murder, Do Not Steal and so on are just as relevant commandments in the nuance and subtlety of modern life as they ever were.

Read on - and there's an invitation to comment!

The 10 Commandments in Professional Services (1-5)

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Two greatest commandsThe Ten Commandments apply just as firmly in each aspect of our daily life as they apply to the whole of our lives.  I'm a management consultant, and on this page I explain how the first five of the Ten Commandments apply to management consulting and professional services.

Getting GPs involved in Clinical Commissioning Groups (CCG)

Life in the YearsMost healthcare providers, in UK the same as everywhere else, get paid for each activity they do.  If someone needs care, they get paid.  If someone is well, they don’t.  So there isn’t much incentive (for the healthcare provider) to keep people well, even though it is much better for the person, much better for the nation, and much lower cost.  Minney.org Ltd is working with one CCG to generate enthusiasm and involvement, and the results are fairly successful….

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