APM (Association for Project Management) released its second Thought Leadership Guide on Benefits Management.
It's entitled Delivering benefits from investment in change - creating organisational capability, and it describes how to make the next step from Strategy into capability.

This guide is the second of a series of four, pitched at a strategic level, on how to make Benefits Management actually work.  And its authors embody many decades of experience between them.

The relationship between employer and employee is at its most strained at the moment, as employers face difficult financial times and look to cut costs.  But now is the time that you most need input from your employees.

My mission is that everyone will enjoy and be passionate about what they do.

(with Haiku)

We want to understand what's good, and what's not so good, in services paid for either by charity funding or through public money.  There are a number of alternative ways of describing value "for the public good", and I'll explore the advantages and disadvantages.  I'll use SWOT (Strengths, Weaknesses, Opportunities, Threats) tables for each one.

I've described this in terms of the Quality Checker report to give an example and bring it to life

This page on Do it Yourself approaches to measuring and reporting social good is part of a longer article on how best to measure and report social good.  I hope you enjoy it.  You can find out more at this page.

The DIY approaches are: Describing benefits, Putting your own value on benefits, and Using the Social Appraisal Toolkit

SROI is a framework

SROI takes two forms, it can either be an evaluation, or forecast.

And I thought you'd never ask. People haven’t really come up with a standard for benefits management, so it is easy to get caught up filling in endless forms and documents.  But as I said in the last post, you can make PRINCE2 very simple so that it works for you, and you can do the same with Benefits Management.

Benefits management is a very simple, common sense, thing to do.  We do it all the time, subconsciously, usually very well, and sometimes badly.

So how can you do it well?

The Parliamentary Ombudsman for Health, Ann Abraham, today published a report containing 10 examples where care fails the elderly (jump to press release)

You can download a PDF of the Report "Care and Compassion" by clicking the title