The Social Return Company is an association of like-minded specialists with a great track record of engaging stakeholders, instituting common-sense measures, and reporting to invigorate. Our mission is that people enjoy what they do, and we achieve this by supporting them to measure and report, and recognise what they achieve. Some organisations have found this very valuable for PR/marketing, or contract negotiation.
Please find the speaker notes, biographies and photographs in this section. This is sometimes termed a Media Kit.
Dr Hugo Minney (lead consultant) has delivered benefits management/ benefits realisation to charities and public sector since 2005, following a PhD from Durham University and a career in sales and management consultancy with Cap Gemini Ernst & Young and others. In 2008, The Social Return Company developed a programme for CVS which made the leap “from grants to sustainable funding”. In 2009 with Amtec Consulting we developed a robust benefits framework which re-focussed a large number of initiatives to deliver the client organisation’s strategic objectives. Dr Minney qualified with the SROI Network (www.thesroinetwork.org) and is completing his accreditation. Hugo lives in Durham City.
Paul Scott is a Chartered Marketer with over 20 years experience across the private, public and not-for-profit sectors in the fields of marketing, communications, key account management and new business development.
Paul has held lead roles in private and public sector procurement, including EU / OJEU procurement, as the awarding body from the prequalification and tender processes through to contract negotiation, award and management; and as the successful supplier / contractor pitching for new business. Such procurement work in the private and public sectors has involved collaboration with numerous SMEs and suppliers both in the North East and North Yorkshire.
As well as working for SMEs across a range of industry sectors, Paul has worked with many SMEs across the North East in specialist advisory and consultancy roles. These have included direct responsibility at a full service marketing and communications agency for working with key clients to promote and develop their businesses regionally, nationally and internationally. Clients ranged from North Tyneside based businesses such as Norscreen Printers, Royal Quays Shopping Outlet and DFDS Seaways, to SMEs and multinationals across the North, including Seaward Electronic, Baydale Architectural Systems, Komatsu, VA TECH Reyrolle, Northumberland Health Authority, Cumbria Inward Investment Agency and PriceWaterhouseCoopers. Paul lives in Durham City.
Chris Hylton lives in North Tyneside and is an expert in business management. He’s a project & manufacturing professional and has a keen eye for spotting inefficiencies and identifying radical improvements and savings in systems, processes and operations;
“I worked for electronics giant LG Electronics as well as British and Taiwanese companies but I’m equally proud of my small business ‘apprenticeship’ running the family firm which I sold as a going concern in order to study engineering & manufacturing. Advising businesses for a decade, I have extensive experience of small and medium sized business analysis with business principals in a range of sectors.” Chris has worked with the Tyneside Economic Development Company (TEDCo), the Business and Innovation Centre Sunderland (BIC Sunderland), Northumberland Business Services Ltd, South Tyneside Enterprise Partnership, and Business Links: Northumberland and North-East.
Stuart is a telecommunications engineer who has worked for Tyneside, national and global companies and currently works in a South Tyneside company as an instructor and accreditor for Driving Instructors. Stuart knows many small businesses and the issues that affect them. Stuart Pike lives in South Tyneside.
Bob Rodgers is semi-retired and supports The Social Return Company through his seminar delivery and maintaining relationships with many North East businesses. He was formerly a welding engineer and is particularly expert at sales and export within his discipline.
More recently Bob has worked with BusinessLink as an Associate Consultant, both to develop businesses and to maintain the highest levels of quality - Bob qualified as a BS5750 consultant (now BS9000). Bob lives in North Tyneside.
Chris has extensive experience generating funding from government and European sources, Public Relations, and of supporting small businesses to grow and develop. He has managed teams of staff to deliver ICT solutions for local government and NHS, and for commercial organisations. Chris has PRINCE2 and MSP qualifications and is working towards an MBA. Chris lives in Seaham near Sunderland.
Project Management - Hugo’s key specialist areas are: realising benefits and performance management, clinical and front-line staff engagement, workforce and service improvement. As well as holding a PhD and continuing to publish reports and research, Hugo is a Member of the Institute of Business Consulting (MIBC), Member of the Institute of Healthcare Management (MIHM) and Committee member of the Association of Project Management (APM) Benefits Management Special Interest Group (BM SIG).
A strong background in primary care commissiong and providing - Hugo works well in a team, both in technical (finance, workforce planning, health needs analysis and service improvement) and leadership roles and has a track record of reinvigorating and inspiring permanent staff. Hugo is a Member of the Institute of Healthcare Management (MIHM) and Member of the Association for Project Management (MAPM).
Social Return on Investment is an emerging theme - Hugo Minney has provided business consulting and return on investment (ROI) advice/business case development in a commercial environment for 14 years, before joining the NHS in 2004. He has researched good (and bad) policy, implemented policy locally, helped front-line teams survive, thrive and continue to deliver health and care in times of uncertainty and change, and still spends one day per week as business development manager in a GP practice.