Earned Value Management and RoI - what it means to you

Earned Value Management -- and return on investment -- what it means for the public good
Earned Value Management is not a new concept -- it's been around, but often not properly implemented, since the 1950s.
But what actually is it?
Earned Value Management (EVM) is a combination of continually realising benefits and performance managing a project.
With EVM, you recognise the value of each deliverable throughout the project life cycle (i.e. the value of each stage of the project). This means that; not only can you tell how much of the project budget and time has been spent, but you can also tell whether you're on track to deliver -- in a scientific manner, rather than the rule of thumb.
So what good does that actually do?
Instead of just having one magnificent prize (the big shiny thing) at the end of a project, we have clearly defined sub prizes along the way. And because they have planned values (PV) attached, people can see how much progress is being made. Put simply, Earned Value (EV) is where the Planned Value (PV, a realistic assigned value on the basis of the benefits expected) has been completed.
By using Earned Value, you can show something more important than "we've delivered a big shiny thing" -- he can show what that “big shiny thing” is for. Planned Value can include the impact, or benefit, you get when you deliver this component.
For example: preparing a job specification does not of itself deliver any benefit; but without a job specification, a new staff role can't proceed, which probably prevents a new service. Therefore, we assign a Planned Value to the work plan specification which recognises how important this deliverable is. Then the Planned Value becomes an Earned Value once it has been "delivered".
Of course the main constraint on Earned Value Management (EVM) is that the sum total of all the Earned Values of each sub prize (EVsub-project or PVcompleted sub-project) cannot exceed the total value of the benefits of the project (the realistic value of all the benefits together).
Equation for whole project Earned Value
Or for the Earned Value at any single point in the project:
Equation for Earned Value at this point of the project
This means the Planned Values have to be assigned sensibly, because the Earned Value at any point in the project represents completely Planned Values.
There are some excellent graphs on Wikipedia which illustrate this: they are in the public domain so I have linked them here.


Illustration from Wikipedia Fig 1Fig 1 illustrates project planning without Earned Value. You know what you are spent against the plan, but you don't know whether this is a good thing, or whether the project has just come to a stop. To credit, the people running this project have estimated Planned Value on the basis of Planned Cost.

Illustration from Wikipedia on Earned Value ManagementFig 2 illustrates the same thing without actual costs, which shows the project performance and as a basis for performance management.

Fig 3 illustrates the same project, comparing Earned Value with Actual Costs. This way you can see the variance, which is far more useful.

Wikipedia graph on Earned Value ManagementFig 4 combines all of the above graphs to show everything (effectively performance manage the whole project) on a single sheet of paper. Putting all of the information into one place is usually the most effective way to get everybody "on the same page".

From my personal experience, giving people the means to do a better job very results in a better job: people do what you inspect not what you expect.
Using EVM outside of IT projects
EVM was, perhaps inevitably, originally designed for the US Department of Defence. Where it is used in major government projects in the UK, it is often attached to IT projects.
But I use EVM for non-IT projects, project involving service change and benefits to patients, users, public health, public care, and delivering for the public good.
How can you use this?
One of the biggest challenges for the public good is putting a realistic and sensible value, which is measurable, onto the deliverables from a project. It means that projects are very difficult to manage; it can make it very difficult for someone taking over project partway through; and it almost universally de-motivates staff working on a project.
Perhaps the challenge is to bring in someone with outside experience who can ask the right questions; who can understand the value from inside people's heads, and then define an easy and sensible way of measuring.
With this in place, you can expect more successful delivery, and much better value for your investment.

Comments

Recent Additions and Updates

The 10 Commandments in Professional Services (1-5)

Keywords:

Two greatest commandsThe Ten Commandments apply just as firmly in each aspect of our daily life as they apply to the whole of our lives.  I'm a management consultant, and on this page I explain how the first five of the Ten Commandments apply to management consulting and professional services.

Getting GPs involved in Clinical Commissioning Groups (CCG)

Life in the YearsMost healthcare providers, in UK the same as everywhere else, get paid for each activity they do.  If someone needs care, they get paid.  If someone is well, they don’t.  So there isn’t much incentive (for the healthcare provider) to keep people well, even though it is much better for the person, much better for the nation, and much lower cost.  Minney.org Ltd is working with one CCG to generate enthusiasm and involvement, and the results are fairly successful….

Clinical Commissioning Groups and the NHS

Commissioning Innovation

As we race forwards into clinical commissioning, there are lessons to be learnt from other people.  The latest book “The Innovator’s Prescription: A Disruptive Solution for Health Care” by Christensen, Grossman and Hwang points to some things we need to take account of. It makes good reading . . .

Getting GPs involved in GP Commissioning

Clinical Commissioning Groups (CCG)GPs know the most about the patients registered with them, and have the biggest incentives to innovate and to commission better services. So why aren't they embracing Clinical Commissioning and using it to improve healthcare right across the country?

It could be any of a number of reasons, and we believe it's about understanding.  What's more, with our experience of doing exactly this (supporting GPs to get engaged), we can demonstrate how we've made a difference, and how it could work for other CCGs.

The Politics of CCGs

Clinical Commissioning

Clinical Commissioning Groups (CCG), the organisations that will commission  healthcare for nearly 60million people across England at a value of around £70billion, are beginning to take shape.

They come in essentially three types, and if you want to supply healthcare to these CCGs, even if you are an established provider of healthcare, you need to understand what you are dealing with