The Social Return Company - trading name for Minney.org Ltd

Our mission in life is to inspire people to enjoy and to be enthusiastic about the work they do.

We do this by using the tools of benefits management - measuring and reporting to show what is effective and what isn’t, so people at the front line can make the right decisions about how to be most effective in their day to day work. It’s applicable in industry and manufacturing, in professional services, and it is especially applicable in the vocation services such as health and social care.as it is in healthcare. Do your staff want to be able to tell their children and grandchildren "I did a good job this week"!

Make your team happy - get them engaged

  • Community & Voluntary Sector (CVS) and Charities - knowing what you are achieving each day/ week/ month/ quarter/ year means being aligned to your charitable aims.  Everyone's clear what the organisation is doing, and everyone knows how their contribution makes a difference.  Not only do you get real focus and real productivity, but you get real commitment and energy too.  Many charities use this for PR, marketing, applying for grants and bidding for contracts to provide services, and reporting.  Our lead consultant is an accredited SROI practitioner.  
  • Public Sector bodies (Social Care, Health, Local Authority, National Government, policy and arms-length bodies) - some people claim that public sector organisations are unfocussed and unproductive.  With inspirational (and common sense) measurement in place, you will not only have the public behind you and the evidence in front of you, but staff will know what makes a difference, and will naturally want to do more of it.
  • Commissioning organisations may want to run Value for Money evaluations on the services they commission, to understand which contribute the most to the portfolio of services and what should go into the basket, in what quantities.  Our Value for Money evaluations include social
  • and for-profit - most organisations want to make a real contribution to our community, and the staff certainly do.  One organisation reported Sickness/ Absence reductions from 5.5% to 4.5% - a small change but with a big impact on the bottom line.  And tools such as SROI and Social Audit are just as relevant in the for-profit world, where we need to deliver a life cycle of productivity and effective working, not just today's product or tomorrow's service.

What would help you most?

Take time to look around. We’d love your feedback on the site, the service delivered, and what you want next.

To get you started, I've put our most recent pages below.

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Recent Additions and Updates

Getting GPs involved in Clinical Commissioning Groups (CCG)

Life in the YearsMost healthcare providers, in UK the same as everywhere else, get paid for each activity they do.  If someone needs care, they get paid.  If someone is well, they don’t.  So there isn’t much incentive (for the healthcare provider) to keep people well, even though it is much better for the person, much better for the nation, and much lower cost.  Minney.org Ltd is working with one CCG to generate enthusiasm and involvement, and the results are fairly successful….

Clinical Commissioning Groups and the NHS

Commissioning Innovation

As we race forwards into clinical commissioning, there are lessons to be learnt from other people.  The latest book “The Innovator’s Prescription: A Disruptive Solution for Health Care” by Christensen, Grossman and Hwang points to some things we need to take account of. It makes good reading . . .

Getting GPs involved in GP Commissioning

Clinical Commissioning Groups (CCG)GPs know the most about the patients registered with them, and have the biggest incentives to innovate and to commission better services. So why aren't they embracing Clinical Commissioning and using it to improve healthcare right across the country?

It could be any of a number of reasons, and we believe it's about understanding.  What's more, with our experience of doing exactly this (supporting GPs to get engaged), we can demonstrate how we've made a difference, and how it could work for other CCGs.

The Politics of CCGs

Clinical Commissioning

Clinical Commissioning Groups (CCG), the organisations that will commission  healthcare for nearly 60million people across England at a value of around £70billion, are beginning to take shape.

They come in essentially three types, and if you want to supply healthcare to these CCGs, even if you are an established provider of healthcare, you need to understand what you are dealing with

Case for Investment - Innovation in Social Care

Value for MoneySince 2005, Minney.org Ltd now trading as The Social Return Company has helped care organisations to demonstrate value for money. This book organises the case studies and the work we've done. Read on . . .